Turning complaints into compliments

Turning complaints into compliments

In 2008 a young musician named Dave Carroll was flying with his band from Halifax Nova Scotia to Omaha Nebraska. He wrapped his Taylor guitar carefully and placed it in a hard carry case. He labelled it is fragile and handed over to the airline. At the stopover in...
Build your network now

Build your network now

This week I ran a workshop for graduate students from the University of Adelaide. It was great to spend time with young motivated people. I was surprised that I had to sell them on the importance of networking. In every industry you work with interacting with people....