7 Pillars of Crisis Communication

7 Pillars of Crisis Communication

by | Jun 17, 2020 | Presentation skills, Speak up & Persuade, Speaking

The acronym VUCA (Volatility, Uncertainty, Complexity and Ambiguity) was coined in 1987 and was based on the leadership theories of Warren Bennis and Burt Nanus. Fast forward 33 years and 2020 is setting a new standard of VUCA.The challenges we face are not only...