Speaking at a conference? Here’s what NOT to do!

Speaking at a conference? Here’s what NOT to do!

I love speaking at conferences. It’s an opportunity to meet new people, challenge myself with new ideas and to travel. Wherever possible I stay for the day so I can listen to the speakers before me. I love hearing and seeing other people present and understand how...
Authority vs Credibility – Which one will work for you?

Authority vs Credibility – Which one will work for you?

Robert Cialdini in his book Influence – The psychology of persuasion, credits authority as one of the pillars of influence. He cites the 1963  Milgram experiment where volunteers were more likely to be influenced by an individual who they perceived had authority. The...
Tips for speaking up – Road rage in aisle three

Tips for speaking up – Road rage in aisle three

A few weeks ago I was idly wandering the aisles of the local supermarkets, trying to find the mythical breakfast cereal that is both healthy and tasty when I came across a roadblock. An elderly gentleman had parked his scooter opposite a product display while he...